Hotel Smart Lock

Hotel Door Lock Functions 1.1 Description of Hotel Door Lock Functions 1. Audio and Visual Prompt Function The door lock emits distinct audio and visual prompts during setup, unlocking, or when a malfunction occurs, providing clear and easily distinguishable alerts for hotel staff or guests. This enhances the user experience and ensures timely detection and resolution of issues. Unlike other similar locks that use a single "beep" sound—which is monotonous, hard to differentiate, and prone to confusion—this system offers a more intuitive and reliable notification method, making it easier to identify specific problems. 2. Scientific Access Card Setup Procedure All access cards (including guest cards and staff cards) in the Bada Hotel smart lock system must be used according to the access permissions set in the management software. This differs from outdated and traditional setup methods used by other locks (e.g., using floor cards to configure guest or employee cards). Issues such as a room 101 card mistakenly opening room 102 can occur due to careless floor staff, leading to incorrect room settings and confusion. This not only gives floor staff excessive authority but also negatively impacts guests. Practical experience shows that such methods are inconvenient and unscientific for hotel management, making it difficult to prevent or resolve these problems. 3. Accurate Clock The door lock uses imported U.S. chips to ensure clock accuracy and stability, preventing issues such as: ① Guest cards failing to unlock due to clock loss or stoppage, causing inconvenience to guests; ② Staff cards being unable to unlock, preventing staff from accessing doors within their management scope during shifts, affecting service quality and efficiency; ③ Incorrect or missing unlock records, hindering investigations or legal cases and potentially losing critical door lock record线索. 4. Cancellation and Termination Function When an access card is lost or needs to be deactivated, its permissions can be promptly revoked using a termination card, offering a simple and convenient operation. ① If a guest checks out early while their card is still valid, staff can use a pre-made termination card to revoke the card’s access after room inspection, preventing the guest from re-entering the room and avoiding unnecessary disputes. ② If a guest loses their card while it is still valid, staff can use a termination card to immediately revoke its access, ensuring the security of the guest’s property. 5. Deadbolt Function When the guest engages the deadbolt from inside the room, staff cards, temporary access cards, or guest cards cannot unlock the door. This prevents accidental intrusions while the guest is resting, enhancing room security, avoiding misunderstandings or disputes, and improving overall hotel service quality by providing a quieter and more comfortable environment. 6. Passage Function The door lock can be set to remain open or closed (i.e., after unlocking with a card, the door enters passage mode allowing entry without swiping, or it automatically relocks requiring another swipe). This is useful for areas like offices, floor workrooms, or public passage doors. When staff unlock these doors during shifts, the lock enters passage mode, allowing free access without repeated swiping or knocking for assistance, thereby improving convenience and efficiency. 7. Public Door Function For public areas such as swimming pools, gyms, ping pong rooms, or tennis courts requiring door locks, the system can configure up to 32 public doors. Guest cards issued by the system can access both designated guest rooms and specified public doors. 8. Suite Function The system supports multiple suites, with each suite accommodating up to 16 sub-rooms (e.g., guest rooms, master bedrooms, servant quarters, studies). When smart locks are installed in these sub-rooms, this function allows front desk staff to customize guest card access permissions. For example, a guest card can be configured to open the suite entrance, a combination of master bedroom and study, the suite entrance plus servant quarters, or all sub-rooms within the suite. 9. Guest Card Replacement Function If a newly issued guest card is reported lost before being used, the reported card may still function even after a replacement is issued. This poses a significant risk: guests might report cards lost immediately after receiving them to obtain replacements, then use the reported card to access the room after checkout, causing security and management chaos. The Bada lock system, through careful hardware and software design, eliminates this flaw. Whenever a new guest card is used, it automatically revokes the permissions of the previous card, whether used or not, providing reliable security for hotel management. 10. Time Limit Function Staff cards, temporary access cards, and guest cards are all time-restricted. They cannot unlock the door once their valid access period expires. - Staff Cards: Access is limited to shift hours, ensuring staff can only unlock rooms in their management area during assigned times. This prevents unauthorized access during off-hours, facilitating staff management and avoiding potential losses. - Guest Cards: Cards expire after the designated time, requiring guests to renew their stay at the front desk. This effectively prevents issues like unpaid room fees or overdue stays, avoiding inconveniences and financial losses for the hotel. 11. Comprehensive Memory Function The door lock records up to 456 unlock entries, including basic lock data, set work periods, blacklist records, authorized card information, and swipe records. This allows clear and straightforward querying if issues arise in hotel rooms. Records are automatically cycled and can be retrieved and reviewed at any time. The unlock history includes mechanical key entries (a feature absent in many locks). Without such records, managing mechanical key holders becomes challenging and risky. Complete records enable scientific and thorough management. 12. Handheld Data Terminal Function The system allows door lock configuration and management via a handheld data terminal. - Convenient Management: A user-friendly interface based on mobile phone standards makes lock management highly便捷. - Password Protection: The handheld terminal requires a correct password upon startup. - Setup Function: Configure lock information for up to 200 rooms at once, including room numbers, suite numbers, public door numbers, work periods, authorized staff, and blacklists. - Data Query Function: Manage and query lock data, including unlock records and battery level information. The handheld terminal features a built-in real-time clock for viewing and synchronizing the lock’s clock, checking battery levels to facilitate timely replacements, and querying up to 414 unlock records at once. 13. Low Voltage Alert When the lock’s operating voltage drops to 4.4V ±0.2V, swiping a card triggers rapid "beeping" sounds to alert hotel staff that the battery is low, prompting notification to the engineering department for replacement. 14. Door Ajar and Anti-Pry Alarm Function If the door is not fully closed or someone intentionally blocks the latch to disable anti-pry protection for theft, the lock emits a "siren" alarm to remind guests to close the door properly. In case of attempted lock picking, the alarm alerts hotel staff or security personnel for timely intervention. 15. Emergency Unlock Function - Smart Card Emergency Unlock: When creating an emergency card, users can choose the unlock method (passage mode or normal mode) and whether it can override the deadbolt. Passage mode allows the door to remain open after swiping, while normal mode relocks automatically. ① If normal mode and no deadbolt override are selected, the card is for supervisors or front desk managers, allowing access to all rooms without time restrictions but not when the deadbolt is engaged. ② If passage mode and deadbolt override are selected, the card is for top management, providing access to all rooms regardless of time or deadbolt status, suitable for emergency situations. - Mechanical Key Emergency Unlock: If a smart card fails to unlock a door due to malfunction, a mechanical key can be used. The circuit board will record the mechanical key unlock event. 1.2 Functional Card Description A. Zonal Management The hotel is divided into four management levels: 1. Hotel 2. Building 3. Zone 4. Service Area (management areas can be customized based on the hotel’s needs, but the hierarchy remains unchanged) 5. Room (supports suite management) B. System Cards - Door Lock Authorization Card: Transmits IC card passwords to the door lock. - Software Authorization Card: Grants highest system permissions for door lock management operations. C. Key Card Classification Based on usage, key cards are divided into two categories: - Employee Key Cards According to hotel zones, employee cards can be: - Hotel Level: Unlocks all doors within specified time intervals. Includes manager cards and emergency cards. - Building Level: Unlocks doors in a designated primary zone within specified time intervals. Referred to as building cards. - Zone Level: Unlocks doors in a designated secondary zone within specified time intervals. Referred to as zone cards. - Service Area Level: Unlocks doors in a designated tertiary zone within specified time intervals. Referred to as service cards. - Guest Key Cards: Unlock designated rooms within specified time intervals. Referred to as guest cards. D. Functional Cards Functional cards include two types: termination cards and restoration cards. - Termination Card: Deactivates a valid guest card for a specific room within a service area. - Restoration Card: Reactivates a terminated guest card’s unlock permissions. E. Time Limit Management - Validity Period Management: Key cards have start and end times for validity. - Time Window Management: Specifies daily allowed unlock periods within the validity period. - Schedule Management: Specifies allowed unlock days within the validity period. All cards have validity time limits, but only employee key cards have time window and schedule restrictions. In the 3010 door lock management system, each type of employee card can be divided into four groups, corresponding to four sets of schedules and time windows. F. Permissions - Deadbolt override permissions are granted by the card issuance system. - The effectiveness of schedules and time windows is also set by the card issuance system. If disabled, the specified time windows and schedules do not restrict the key card. Otherwise, the key card is bound by these restrictions. G. Card Issuance System Software Permission Settings The card issuance system has two permission levels: - Authorization Card Grants operational permissions for the card issuance system. - Operator Limited to functions like guest card creation and card return. Hotel Smart Door Lock - xhrd2016 - Smart Hotel Blog