ISO 20000 Information Technology Service Management System

ISO 20000 Information Technology Service Management System

ISO 20000 is the first international standard for IT service management system requirements. It adheres to the philosophy of "customer-oriented, process-centered" and emphasizes the continuous improvement of IT services provided by organizations through the PDCA (Deming Cycle) methodology. Its purpose is to provide a model for establishing, implementing, operating, monitoring, reviewing, maintaining, and improving an IT Service Management System (ITSM).

ISO 20000 certification is suitable for IT service providers, which can be internal IT departments or external service providers, including (but not limited to) the following categories:

1. IT service outsourcing providers

2. IT system integrators and software developers

3. Internal IT service providers or IT operational support departments within enterprises
If you have any questions or business inquiries, please call Ms. Huang at 15513049001. Jinding Yucheng Certification will provide you with services.