SIP Broadcast Intercom System Integration with Hospital HIS

The integration of Huishi's new-generation SIP broadcast intercom system with the hospital HIS aims to build a more efficient, secure, and convenient hospital communication and management system. It is designed to improve the inpatient experience, optimize the care process for medical staff, achieve refined management of ward health care, completely solve the problem of fragmented ward information, reduce the burden on medical staff, enhance service quality and inpatient satisfaction, while also strengthening the comprehensive service level of the wards and boosting the hospital's regional competitiveness.

The integration of the SIP intercom system with the hospital HIS system primarily relies on the system's open interfaces and standardized protocols to achieve data synchronization and information integration. The following are the key steps and features of the integration process:

Interface Integration: The SIP intercom system connects to the hospital's HIS system through open software interfaces to enable data exchange. This typically requires an intermediate server, known as the HIS interface server, to process and forward data, ensuring information security and accuracy. Several issues need to be considered during the system integration process:

One: Data Security and Privacy Protection: Hospital information systems involve a large amount of sensitive data. It is essential to ensure that all transmitted data is encrypted and complies with relevant laws and regulations.

Two: System Compatibility: The SIP broadcast intercom system must be compatible with the existing HIS system, including databases, user interfaces, and workflows, to ensure seamless integration. Differences in architecture and protocols between the HIS system and the SIP broadcast intercom system may cause integration difficulties. The solution is to use middleware or API gateways to facilitate communication and data exchange between different systems.

Three: Network Infrastructure: During the integration process, it is necessary to consider whether the hospital's existing network infrastructure can support the data transmission requirements of the SIP system, including bandwidth, stability, and reliability. Factors to consider include whether the network is local or public, and for public networks, the bandwidth size and whether the uplink bandwidth is sufficient.

Four: Regulatory Compliance: During the integration process, it is important to adhere to national policies and standards related to medical informatization, such as the "14th Five-Year Plan" for Digital Economy Development, to ensure that informatization construction aligns with national strategic directions.

Five: Technology Selection: Choose appropriate technical solutions, including software-based or hardware-based implementation options, and whether to adopt cloud services, to meet the hospital's specific needs and expected scalability.

Six: User Training and Acceptance: Medical staff need sufficient understanding and training on the new system to ensure its efficient use and minimize disruption to workflows.

Seven: Emergency Response and Business Continuity: The integrated system should have efficient emergency response capabilities and ensure the continuity of critical services during network failures, such as by establishing application-level disaster recovery backups.

Eight: Third-Party Service Management: If third-party services are involved, it is necessary to implement security management for these services, ensuring the safety of purchased products and services to prevent third-party security incidents.

Nine: System Testing and Evaluation: After the integration is completed, comprehensive system testing is required to evaluate system performance and security, ensuring stable operation and meeting the hospital's usage needs.

Ten: Maintenance and Support: Ensure that a professional technical support team is available for system maintenance and updates, promptly resolving any technical issues that may arise.

Data Synchronization: After integration, the SIP intercom system can retrieve patient registration information from the HIS system in real time, such as name, visit number, medical record number, inpatient room, and bed information, thereby avoiding duplicate data entry and achieving real-time data updates.

Information Display: Devices in the intercom system, such as bedside terminals, ward door stations, and nurse station management terminals, can display patient information, medical orders, safety alerts, dietary matters, and drug allergies. This information can be automatically updated through integration with the HIS system.

Functional Expansion: The integrated SIP intercom system is not limited to basic calling and intercom functions. The Huishi integrated system platform expands to include information publishing, ward TV control, self-run program推送, live streaming, channel switching, and more, enhancing the transparency of hospital management and service quality.

In this way, the integration of the SIP intercom system with the HIS system can provide hospitals with more intelligent and informatized medical services, improving the work efficiency of medical staff while also enhancing the patient's medical experience.

Shenzhen Honghui Zhitong Technology Co., Ltd.

Consultation Hotline: 400-839-9003